Privacy Policy

1. Introduction

Newlane University ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry or booking request.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and any other information you voluntarily submit through our forms.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Device Information: Device type, operating system, and browser information collected through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule counselor appointments
• Send SMS text messages related to your enrollment inquiry and appointment reminders (only when you have provided express consent)
• Send email communications related to your inquiry and enrollment
• Improve our website and marketing communications
• Comply with legal obligations

4. SMS Communications and Consent

When you provide your mobile phone number and submit a form on our website, you consent to receive SMS text messages from Newlane University. These messages may include appointment confirmations, enrollment information, and follow-up communications.

• Message frequency will vary.
• Message and data rates may apply.
• To opt out, reply STOP to any SMS message at any time.
• To request assistance, reply HELP or email us at contact@newlane.edu.

We do not sell, rent, share, or disclose your mobile phone number to any third party for marketing or promotional purposes. Your phone number is used solely to communicate with you regarding your inquiry and potential enrollment with Newlane University.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and communicating with prospective students (such as CRM platforms and scheduling tools), who are contractually obligated to protect your information
• When required by law or to protect the rights and safety of Newlane University or others

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can instruct your browser to refuse cookies, though some portions of the site may not function properly as a result.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS or email communications at any time

To exercise any of these rights, contact us at contact@newlane.edu.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Newlane University
3450 Triumph Blvd St 102 Room 130
Lehi, UT 84043
contact@newlane.edu
(385)-336-6002